All sneakers we sell are verified through rigorous authentication processes by industry experts. We also provide certificates of authenticity and verifiable details for each pair.

To order, simply select the desired model, choose the size and proceed to checkout. You can pay with major credit cards, PayPal, or other secure payment options.

Yes, we ship internationally. Shipping costs vary by destination and will be calculated at checkout. If your order is over €250, shipping is free.

We accept returns for unused sneakers in original condition within 5 days of receiving your order. Items must be returned in their original packaging with all accessories included. Return shipping costs are the responsibility of the customer, unless we are in error.

Orders can only be changed or cancelled if they have not yet been processed. Please contact us as soon as possible if you need to make changes at staff@queio.com

Once your order has been shipped, you will receive an email with a tracking number that will allow you to monitor the progress of your shipment on the courier's website.

You can contact us by email at staff@queio.com , or use our contact form on the site. We will respond to your requests as soon as possible.